Help and Advice

Action on Elder Abuse (AEA)

AEA works to protect and prevent the abuse of vulnerable older adults.

    Phone: 0808 808 8141

Age UK

Age UK is Britian's largest charity working with and for older people.

    Phone: 0800 00 99 66

Benefits and tax credits calculator

This is a free web-based calculator to help people work out their entitlement to benefits and tax credits.


Benefits Matters

Benefits Matters is designed to keep you up to date with the latest news in benefits including what's happening in Lambeth and information about national policy development.


Care Quality Commission

The CQC regulates, inspects and reviews all adult social care services in the public, private and voluntary sectors in England.

    Phone: 03000 616161

Carers UK

Carers UK is the voice for carers who provide unpaid care by looking after an ill, frail or disabled family member, friend or partner.

    Phone: 0808 808 7777

Child Support Agency (CSA)

The CSA makes sure parents who live apart from their children contribute financially to their upkeep by paying child maintenance.

    Phone: 08457 133133

Christians Against Poverty

The local centre is run in partnership with Holy Trinity and St Matthias Church. Please read the brochure for more information.
 
Clapham Community Partnership

St Anne's Hall, Venn Street, London SW4 0BN

    Phone: 020 7627 0240
    Email: admin@claphamcommunityproject.org.uk

 
Citizens Advice Bureau

They help people resolve their legal, money and other problems by providing free information and advice.
 
Consumer Credit Counselling Service

If your debts are making it difficult for you to make ends meet it can be hard to know what to do. The Consumer Credit Counselling Service is a charity with 15 years' experience helping people to become debt free. All help and advice from CCCS is free of charge and you can access debt counselling in the privacy of your own home through their online tool, CCCS Debt Remedy.
 
Crime Stoppers

Crime Stoppers is an independent charity working to help solve crimes.

    Phone: 0800 555 111

 
Department for Work and Pensions (DWP)

The Department for Work and Pensions works to promote opportunity and independence for all through employment, so that they are able to provide for their children and to work and save for secure retirement.
 
Directgov

Directgov is the website of the UK government, providing information and online services for the public, including employment and jobs.
 
Ebico

Ebico is a not-for-profit gas and electricity supplier which aims to offer a better, fairer deal for domestic energy to homes in the UK.

    Phone: 0800 458 7689

 
Equality and Human Rights Commission

The Equality and Human Rights Commission champions equality and human rights for all, working to eliminate discrimination, reduce inequality, and protect human rights.

    Phone: 0845 604 6610

 
Food Standards Agency

The Food Standards Agency is an independent Government department set up by an Act of Parliament in 2000 to protect the public's health and consumer interests in relation to food.

    Phone: 020 7276 8829

 
Gas Safe Register

Gas Safe Register is the official body for gas safety in Great Britain. This means whenever a gas engineer carries out work on your property, by law they must be on the Gas Safe Register.

    Phone: 0800 408 5500

 
Housing Ombudsman Service

The Housing Ombudsman Service is an independent service dealing with complaints against landlords and agents, and other housing disputes.

    Phone: 020 7421 3800

 
Lambeth Employment and Training Providers Network

South Bank Employers' Group
103 Waterloo Road, London, SE1 8UL

    Phone: 020 7202 6942
    Email: info@letpn.co.ukAction on Elder Abuse

Learn Direct

Learn Direct provides online courses and qualifications to help individuals to build the skills they need to reach their potential.

    Phone: 0800 101 901

Leasehold Advisory Service

The Leasehold Advisory Service is a government-funded public body that provides advice on the law affecting leasehold property in English and Wales.

    Phone: 020 7374 5380

Men's Aid

A charity that provides free practical advice and support to men who have been abused.

    Phone: 0871 223 9986

 
Money Advice Trust

MAT is a charity formed in 1991 to increase the quality and availability of free, independent money advice to people with debt problems.

Anyone engaged in providing or signposting debt advice may find the following services useful:

Common Financial Statement - a budgeting tool to make debt repayment offers to creditors on behalf of clients.

CASHflow - a free and streamlined advice process designed to support and empower people to deal with their debts themselves.

National Debtline - a free service offering expert, professional advice via phone and email, enabling people in need of support to deal with their debts in an informed and proactive way.

My Money Steps - a free interactive online advice service with practical suggestions and personalised action plans to help people tackle their debts and manage their budget.
 
Money Saving Expert

A website with tips to help you save money.
 
National Debtline

National Debtline offers a personal debt management plan for those suffering with financial problems.

    Phone: 0808 808 4000

NHS Direct

NHS Direct delivers telephone and e-health information services day and night direct to the public.

    Phone: 0845 4647

 
NICEIC (National Inspection Council for Electrical Installation Contracting)

NICEIC is an independent voluntary body for electrical installation matters throughout the UK. They offer certification services, Building Regulations Schemes, products and support to electrical contractors and many other trades within the construction industry.

    Phone: 0870 013 0382

 
Residential Property Tribunal Service

The Residential Property Tribunal Service is the public body that can decide many rent and leasehold disputes. They provide a fair, unbiased service used by thousands of landlords, tenants and leaseholders every year.

    Phone: 0845 600 3178

 
Royal National Institute of Blind People (RNIB)

The RNIB is a charity offering information, support and advice to over two million people with sight loss.

    Phone: 0303 123 9999

 
RSPCA (The Royal Society for the Prevention of Cruelty to Animals)

The RSPCA is a charity that works to prevent cruelty, promote kindness, and alleviate the suffering of animals.

    Phone: 0300 1234 999

 
Samaritans

Samaritans provides confidential, non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.

    Phone: 08457 90 90 90

 
Shelter

Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing, by giving advice, information and advocacy to people in housing need.

    Phone: 0808 800 4444

 
Supporting People

This programme offers vulnerable people the opportunity to improve their quality of life by providing a stable environment which enables greater independence.
 
Tenant Services Authority (TSA)

The TSA aims to raise the standards of services for affordable housing tenants.

    Phone: 0845 230 7000

 
TrustMark

They help you find reliable, trustworthy tradesmen to make improvements and repairs inside and outside your home. It is a not for profit organisation supported by government, the building industry, retailers and consumer protection groups.

    Phone: 01344 630 804

 
Turn2us

They help people access the money available to them through welfare benefits, grants and other help.

    Phone: 0808 802 2000

TV Licensing

They collect the television licence fees owed to the BBC, and enforces the television licensing system.

    Phone: 0844 800 6790

Volunteering England

Volunteering England works to support and increase the quality, quantity, impact and accessibility of volunteering throughout England.

    Phone: 0845 305 6979

 
Women's Aid

Women's Aid is a national charity working to end domestic violence against women and children.

    Phone: 0808 2000 247

 
0800 Buster

This website tells you how to avoid paying for calls to 0800, 0808 and 0500 phone numbers from your mobile phone.

    Phone: 01143 190 800